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Bespoke applications, engineered around Manhattan and Infios.
When the out-of-the-box platform doesn't cover what your operation actually needs, Bricz builds it. Production-grade integrations, operator UIs, and platform extensions, designed natively on top of your Manhattan or Infios environment, not bolted on.
Two examples from the last twelve months.
Each of these started the same way: a customer with a real operational problem the platform alone couldn't solve. Both shipped to production. Both are running today.
WMS-Driven Voice Connector
A multi-DC retailer wanted voice picking without paying Lydia to write and redeploy custom logic on the devices every time a process changed. We flipped the control model: the WMS drives, and the voice device just listens and responds.
- What we builtA stand-alone connector that lets Manhattan ActiveWarehouse or Infios drive the voice devices directly, the same way they already drive RF guns. The device becomes a simple HID; all the workflow logic stays in the WMS.
- Why it mattersChange a process and you just tweak the WMS, with nothing to code or redeploy on the devices, and no waiting on the voice vendor. The same connector adapts to virtually any workflow.
- Live in3 distribution centers · 200+ voice-enabled operators · sub-100ms round-trip latency.
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Exotec / Manhattan Decant & Putaway HMI
An Exotec Skypod implementation connected to Manhattan WMS, but the standard decant and putaway screens weren't built for the cadence of an Exotec station. Operators were slower than they needed to be, and exceptions were piling up.
- What we builtA purpose-designed HMI for the decant / putaway station. Native to Manhattan workflows, optimized for the Exotec rhythm: clear next-action prompts, large touch targets, and exception handling without leaving the screen.
- Why it mattersOperators spend less time looking for the right button and more time moving inventory. Exceptions are resolved at the station instead of escalated to a supervisor.
- Live inPilot station deployed in 6 weeks · expansion to full goods-to-person zone underway.
A repeatable path from idea to production.
Every custom build follows the same four phases. The scope changes; the discipline doesn't.
Discover
We sit with your operators, your IT team, and your business owners. We map the workflow as it actually runs today, not how the manual says it should, and define the outcome that matters.
Design
Solution architecture, integration points, data flow, UX, and rollout plan. Reviewed against Manhattan and Infios platform standards so the build stays upgrade-safe.
Build
Senior platform engineers code it. Native to your environment: extensions, APIs, message brokers, and UIs that look and feel like part of the platform.
Deploy
Pilot, harden, train, and roll out. We stay through hypercare and hand off clean documentation, or fold the build into a managed service.
Where else customers ask us to build.
From AI agents wired into your platform to integrations with Manhattan ProActive, voice systems, carriers, and robotics: if it touches your Manhattan or Infios environment, we've built it.
Agentic AI
Purpose-built agents embedded inside Manhattan and Infios workflows: slotting, exception handling, returns triage, labor optimization, and supervisor copilots.
Manhattan ProActive
Custom dashboards, alert frameworks, and workflow integrations built on top of Manhattan ProActive, turning its telemetry into action your team can run with.
Voice & Wearables
Lydia, Honeywell, and Zebra voice/wearable integrations: pick, putaway, replen, and cycle-count workflows.
Carrier & Parcel
Shipium, ProShip, Pierbridge, and direct-carrier connectors. Rate-shop, tender, label, and track inside Manhattan and Infios.
Robotics & MHE
AMR, ASRS, conveyor, and sortation integrations. Native handoffs between Manhattan / Infios and the floor.
ERP & Commerce
SAP, Oracle, NetSuite, Shopify, and Salesforce Commerce Cloud connectors: order, inventory, and master-data sync.
Operator UIs & HMIs
Custom screens for decant, putaway, exception handling, and supervisor consoles, built on your platform, designed for the floor.
Reporting & Analytics
Operational dashboards, scorecards, and exception reporting layered on Manhattan and Infios data, no BI project required.
Have something the platform alone won't solve?
Tell us what you're trying to do. We'll scope the build, give you a realistic timeline and cost, and tell you honestly if the platform can already do it, even when that costs us the work.