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The store still decides
who you are. Bricz makes
sure it delivers.
Bricz brings proven Manhattan ActiveStore expertise to retailers who refuse to treat the store as a back-up plan for digital: mobile checkout, clienteling, store fulfillment, and endless aisle, implemented for the associate on the floor and the customer in front of them.
Vineyard Vines turned every retail store into a unified customer experience and fulfillment node, partnering with Bricz to deploy Manhattan ActiveStore from pilot to chain-wide rollout.
Read the full storyThe roles we play.
Shaped around your engagement.
ActiveStore is a deep platform: POS, clienteling, fulfillment, inventory, and returns each warrant deliberate design. Bricz scopes engagements around where you actually need lift, a full implementation, focused associate-workflow design, an integration push, or a managed services partnership after go-live.
Implementation
End-to-end ActiveStore delivery, from store blueprint through pilot and chain-wide rollout. We bring opinionated, floor-tested patterns and adapt them deliberately to your formats and associate workflows.
- Store blueprint across formats & channels
- Mobile POS, clienteling & fulfillment configuration
- Pilot store, success criteria & rollout playbook
- UAT, cutover and wave-based go-live
- On-site hypercare and knowledge transfer
Six capabilities. One device.
The full store experience.
ActiveStore consolidates what used to be six different systems (POS, clienteling, fulfillment, inventory, returns, and task management) into a single platform that lives on a single device on every associate's hip.
Mobile POS
Untether checkout from the cash wrap. Associates ring sales, take payment, and email receipts from anywhere on the floor, turning waiting in line into one-on-one attention.
Omnichannel Cart
Improve convenience by providing a unified checkout experience for mixed fulfillment purchases, enhanced by omnichannel promotions.
Store Fulfillment
BOPIS, ship-from-store, and curbside pickup orchestrated against accurate, real-time inventory. Every store becomes a fulfillment node without sacrificing the in-store experience.
Endless Aisle
When the shelf is empty, the sale isn't lost. Associates locate the right size, color, or item across stores and DCs, and have it shipped to the customer's door from the same device.
Returns & Exchanges
Cross-channel returns and exchanges processed with the full order context, regardless of where the original sale happened. Refunds, store credit, and exchanges in a single transaction.
Store Inventory
Cycle counts, audits, transfers, and receiving workflows that keep store inventory honest and replenishment confident: the foundation every other capability depends on.
Manhattan is recognized as a Leader in the Forrester Wave™ for Point of Service.
Forrester's evaluation positions Manhattan ActiveStore at the top of the field for current offering and strategy, citing the depth of its unified commerce data model, the flexibility of its mobile-first associate experience, and the maturity of its store fulfillment and clienteling capabilities. For retailers re-platforming POS, it is the single clearest signal that the platform was built for what stores need to do next, not what they did ten years ago.
Vineyard Vines turned 90+ stores into a
single customer experience.
The Brief
Vineyard Vines needed every store to feel like the same brand, and to handle every kind of order, regardless of where the customer started. Their existing point-of-sale couldn't see online inventory, couldn't power BOPIS at scale, and put associates behind a counter instead of next to customers.
What Bricz Delivered
Bricz led the full ActiveStore deployment: discovery and floor-walks across pilot stores, configuration of mobile POS and clienteling, integration with order management for BOPIS and ship-from-store, and a chain rollout playbook that took the platform from one store to the full network.
The Outcome
Associates carry one device that does everything. BOPIS and ship-from-store are available chain-wide. The cash wrap is no longer where checkout happens; it's where wrapping happens. Customers walk in, get helped, and walk out.
ActiveStore
chain-wide
associate
ramp time
"Bricz didn't bring us a software project. They brought us a store experience project that happened to involve software. That's exactly the partner we needed.
Your store is your
last unfair advantage.
We'd like to spend 30 minutes in your store before we ever spend an hour in your conference room. That's how ActiveStore engagements should start.