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The experts who keep your Infios platform performing, always.
Bricz delivers deep technical managed services purpose-built for Infios environments: SQL performance engineering, CI/CD automation, API development, middleware frameworks, and a continuous improvement engine built into every engagement.
Go-live is the starting line, not the finish.
Most Infios implementations end when the SI walks out. What remains is a technically complex platform with SQL performance eroding, integrations drifting, and no engineering team built to sustain continuous improvement.
SQL Performance Degradation
As data volumes grow, untuned queries and missing indexes silently erode throughput. What ran in milliseconds at go-live takes seconds at scale, and your operations feel every one of them.
Manual Deployments & Release Risk
Without CI/CD discipline, every Infios release is a manual risk event. Configuration drift, absent regression coverage, and no rollback controls mean production surprises accumulate over time.
Extension & Integration Sprawl
Custom extensions and point-to-point APIs accumulate without governance. The result is fragile middleware, undocumented interfaces, and a surface area of risk that grows with every upgrade.
Engineering depth across every layer of Infios.
Our team is structured around the technical domains that drive Infios performance: database optimization, release automation, API management, and continuous improvement built in.
Database Performance Engineering
Deep analysis and sustained optimization of SQL execution plans, indexes, and query patterns within your Infios environment.
- Execution plan analysis & query rewrites
- Index strategy design & rebuild management
- Blocking & deadlock investigation
- Continuous health monitoring & alerting
- Schema optimization recommendations
A partner that goes deeper than ticket resolution.
We're not a generalist support desk. We're supply chain platform engineers who've built careers on Infios, and we bring that depth to every aspect of your managed services engagement.
Performance-First Engineering
Every engagement includes SQL performance benchmarking. We measure baselines, set targets, and deliver tracked improvements, not just reactive fixes.
CI/CD Ownership, Not Just Advisory
We design, build, and own your Infios CI/CD pipelines. Our team manages every release gate, test suite, and rollback control, end to end.
Continuity from Implementation
If Bricz built or optimized your Infios environment, our managed services team carries that context forward, with no onboarding gap at transition.
Improvement Built Into Every Engagement
We run structured continuous improvement sprints, not just steady-state maintenance. Every quarter delivers measurable platform performance gains.
From technical discovery to continuous platform excellence.
A structured partnership designed to understand your Infios environment deeply, then systematically improve it, release after release, quarter after quarter.
Technical Discovery
We audit SQL workloads, pipelines, APIs, and extensions before taking over support responsibility.
Baseline & Steady-State
We establish performance baselines, stand up monitoring, and manage tickets across all support tiers.
CI/CD & Engineering Sprints
Structured sprints deliver SQL tuning, pipeline hardening, API enhancements, and extension development on cadence.
Quarterly Business Reviews
Executive reviews measure KPIs against baselines and align the improvement roadmap to business priorities.
Support that scales with your platform complexity.
Choose the model that fits your Infios environment, technical depth, and continuous improvement ambitions.
- ✓L2–L4 Infios Expert Pool
- ✓SQL Performance Monitoring
- ✓24/7/365 Global Coverage
- ✓Named Customer Success Manager
- ✓Quarterly Platform Health Report
- ✓Everything in Core
- ✓CI/CD Pipeline Design & Management
- ✓Quarterly SQL Tuning Sprints
- ✓API Development & Versioning
- ✓Middleware Framework Governance
- ✓Quarterly Executive Roadmap Planning
- ✓Everything in Plus
- ✓Dedicated Full-Time Engineer
- ✓Custom Extension Development Program
- ✓Predictive Database Monitoring
- ✓Automated Testing Suite Ownership
- ✓Continuous Improvement Sprint Program
Ready to unlock the full performance of your Infios platform?
Tell us about your environment, from SQL bottlenecks to pipeline gaps to integration challenges, and we'll recommend the right engagement model.