.png)
The partner behind
flawless order orchestration.
Bricz brings deep Manhattan ActiveOrder expertise to every program, designing sourcing strategy, wiring channels, and standing up the operational rigor that turns an OMS into a real competitive lever.
We deliver across
the full ActiveOrder suite.
Manhattan ActiveOrder spans the entire order lifecycle. Bricz implements, integrates, and supports every piece of it, not just the parts you start with.
Distributed Order Management
Order capture, available-to-promise, sourcing, allocation, and orchestration across every channel and fulfillment node.
Customer Services & Engagement
Contact-center tooling, order inquiry, appeasements, and post-purchase care that keep customers informed end to end.
Store Inventory & Fulfillment
Ship-from-store, pick & pack, in-store pickup, and store inventory accuracy that turn every location into a fulfillment node.
The right partner for
your ActiveOrder journey
Choosing the right implementation partner matters as much as choosing Manhattan itself. Here's what sets Bricz apart for ActiveOrder engagements.
Some of our senior leadership team were involved in building the original ActiveOrder solution and taking it to market. That means we don't just configure the OMS, we understand why it works the way it does, and how to get the most out of it for your business.
Integrations with host systems, with website platforms, with payment providers, with the WMS, we know them all and we have built them all. That depth means we anticipate the hard edge cases up front and wire ActiveOrder into your ecosystem cleanly, instead of discovering surprises at go-live.
We already have Fulfillment Intelligence solutions for Living Inventory Intelligence built to work directly with your ActiveOrder technology, so you get real-time, network-wide inventory accuracy and smarter sourcing decisions without waiting on a custom build.
We have the rare experience of bringing ActiveOrder and ActiveWarehouse live together, not as two separate projects bolted together afterward. Designing order management and warehouse as one unified solution reduces risk at cutover and drives greater success across your entire fulfillment operation.
The roles we play.
Shaped around your engagement.
Manhattan ActiveOrder is a deep platform. Capture, ATP, sourcing, allocation, and returns each warrant deliberate design. Bricz scopes engagements around where you actually need lift: a full implementation, a focused sourcing-strategy effort, a channel/ERP integration push, or a managed services partnership after go-live.
Implementation
End-to-end ActiveOrder delivery, from order-flow blueprint through hypercare. We bring opinionated patterns and adapt them deliberately to your channels and fulfillment network.
- Order-flow blueprint across all channels
- Capture, ATP, sourcing & allocation design
- Returns, exchanges & customer-service workflow
- UAT, cutover playbook & parallel run
- On-site hypercare and knowledge transfer
Living Network Intelligence,
built to run on your ActiveOrder.
A decision layer that sits above your OMS, reading live signals across the network and publishing routing, sourcing, and margin prescriptions back into ActiveOrder before the first order routes. Cost, speed, and margin, optimized together.
Let's talk about your
order management roadmap.
Whether you're evaluating Manhattan ActiveOrder, planning a migration off Sterling or legacy Manhattan, or formalising what was a custom order system, Bricz brings the depth to help you scope it right.