Bricz
A retail shopper — the demand the network has to keep its promise to

Smarter Signals.
Stronger Decisions.

Make confident fulfillment decisions with the intelligence layer that connects to the supply chain software you already run.

Why Now

The conditions that make static planning dangerous.

Tariffs, Sourcing Shifts, Continuous Rebalancing
Macro Volatility

Supply chains are repricing mid-season. Decisions made in January don’t survive contact with February reality.

P&L Discovery, Ship-From-Store Economics
Margin Blindness

Fill rate holds at 98%. The CFO explains the margin shortfall three months later.

Flash Sales, Carrier Variability, Labor Instability
Year-Round Peak

Every shift is now peak. Operational stress that used to arrive once a quarter arrives every Thursday.

Dashboards Are Not Decisions
New Expectations

The shift from visibility to decisioning. Seeing the problem in real time is not the same as acting on it.

Intelligence Layer Above Existing Stack
No Rip & Replace

Sits above your WMS — doesn’t replace it. No transformation program required to see results.

Planning Is Static. Execution Is Myopic.
The Gap

Nothing connects them. The plan doesn’t know the plan just changed.

Living Intelligence for Operations sits in the gap — between the plan that was made and the operation that’s actually running.
The Platform

One intelligence layer. Three solutions. Zero replacement.

A decision layer that continuously reads live signals, applies compound logic, and publishes policies to your existing systems — without replacing them.

Agentic Decision Loop
Deterministic Spine · The Living Intelligence Platform
Every prediction, scenario, and policy grounded in one deterministic model of your operation
Sense
Signal & Risk Interpreter
Monitors your supply chain systems, predicting emerging risks and flagging what needs an action taken.
Machine Learning
Plan
Scenario Planner
Builds scenarios from each signal and optimizes across them, weighing the tradeoffs of every path.
Optimization
Act
Policy Maker
Synthesizes the new policies to enact, telling your systems how to execute the winning scenario.
Generative AI
Monitor
Execute
OMS
WMS
TMS
LMS
YMS
WCS
Solutions

Three solutions. One operating reality.

Each solution targets a distinct failure mode in modern supply chain operations.

Solution 01Live
Living DC Intelligence

Flash sale at 4:47 PM. Wave already started. WMS executing a stale plan.

75%
SLA miss reduction
60%
Overtime reduction
~1%
Margin improvement
Based on pilot data from a $1B+ 3PL client
Signal inputs
Flash sale signalCarrier OTD trendZone staffing gapWave mis-sequencingPick run-rate
Solution 02Live
Living Network Intelligence

Fill rate holds at 98%. CFO explains the margin shortfall three months later.

$3.7M
Network cost reduction
24%
Faster delivery
18.5%
Cost per unit reduction
Based on pilot simulation across a 6.29M unit window
Signal inputs
Demand forecast driftInventory positionNode disruptionMargin floor breachSLA guardrail
Solution 03Soon
Living Inventory Intelligence

Coming soon — pilot engagements open.

Signal inputs
Forecast vs. actual driftStore sales velocityNode imbalanceTransfer opportunityMarkdown risk
Signs You Have This Problem

Does this sound familiar?

01

Your best shift supervisor makes three calls at 4:30 PM that no one else would have thought to make. When they’re not in the building, the shift runs differently.

Routes toLiving DC Intelligence
02

A brand launches a flash sale at 4:47 PM. The wave already started. Your WMS is executing a plan that was built at 6 AM. No one recalibrates until the SLA window closes.

Routes toLiving DC Intelligence
03

You route 50,000 orders a day managing to fill rate. Your network cost, delivery speed, and margin per unit are optimized independently — never simultaneously.

Routes toLiving Network Intelligence
If any of these sound familiar — your operation needs a living policy.
How We Engage

One facility. One shift scenario. Your data.

Start with one facility, one shift scenario, your real data. No commitment required.

01
Data Ingestion

Shift logs, carrier performance, volume history, labor records, order history, SLA profiles, unit economics.

2–3 weeks
02
Simulation

The framework runs on your data. Exceptions surfaced. Outcomes compared against your actual baseline.

03
Diagnostic Review

Exceptions surfaced, savings potential quantified, the implementation path mapped. You set the priorities.

04
Exception-First Rollout

Critical override rules loaded first. The full policy delivered as confidence grows.

Why Bricz

Built by operators. Not software theorists.

Practitioner DNA

Same decisions, regardless of who’s in the building. The platform encodes the judgment of your best operators and applies it consistently across every shift — not just when that person happens to be working.

Domain Depth

Deep expertise across WMS (Manhattan Associates, Infios), OMS, TMS, robotics, and workforce management. We understand what the systems do — and exactly where their blind spots are.

75%
SLA miss reduction
60%
Overtime reduction
~1%
Margin improvement
$3.7M
Network cost reduction
<5min
Signal to decision
Traditional consulting understands operations but doesn’t build products. Traditional software builds platforms but is often disconnected from daily execution realities. Bricz does both.
What Analysts Are Saying

The market agrees the gap is real.

IDC PeerScape · March 2026
Omni-Channel Order Orchestration and Fulfillment
Even retailers with mature technology solutions find the translation of planning to execution difficult to achieve. Organizations must treat order orchestration as a continuously optimized capability.
Download the IDC report
FAQ

Living Intelligence Platform FAQs

Common questions from teams evaluating the Living Intelligence Platform.

The Living Intelligence Platform is a decision layer that sits above your WMS and OMS. It continuously reads live operational signals, applies compound logic, and publishes a policy back to your systems, so the operation recalibrates before the shift starts and before the first order routes.

No. The Living Intelligence Platform is an intelligence layer that sits above your existing execution systems. There is no rip-and-replace: it reads live signals from your stack and publishes policies back to it, so you keep the systems you already run.

We start with one facility, one shift scenario, and your real data. We run a diagnostic simulation against your baseline, quantify the savings, and then roll out exception-first, loading critical override rules before the full policy.

Living DC Intelligence and Living Network Intelligence are available now, with several capabilities in active pilots. Living Inventory Intelligence is coming soon, with pilot engagements open.

Before the shift starts. Not after the SLA window closes.

Tell us where your operation hurts most. We’ll point you to the solution that fits, and run it against your real data first.